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Amazon: Quick Links
- Is It Safe To Order From Amazon?
- Is it Safe to Use Debit and Credit Cards on Amazon?
- Is It Safe to Buy From Third-Party Sellers on Amazon?
- Conclusion: Is It Safe To Purchase Items From Amazon?
- Video: Shop Safely with Amazon.com
Is Amazon Safe To Buy From? Should I Order Products Online in 2021?
Just in case you’re in a super hurry to get an answer to the questions above, here it is:
Yes! Amazon.com is very safe to buy from because they have a great return policy on products that are fulfilled by Amazon (items that are kept as inventory in Amazon warehouses and packaged/shipped by Amazon employees). But you should be more cautious of Amazon’s third-party sellers (more info on that below).
If you’ve never bought anything from Amazon before, and you want to know how to safely shop on that site, then this post is definitely for you. Keep reading!
Please Note: I’m not a financial advisor. I’m just a super cautious online shopper, who so happens to be addicted to Amazon.
Information on Amazon & Coronavirus
To get up-to-date information on what Amazon is doing to provide a safe environment for their employees and how they’re safely making deliveries with their customers’ health in mind, check out their page: Amazon’s response to Covid-19
Is it Safe to Use Debit and Credit Cards on Amazon?
The most popular methods of paying for items on Amazon are with credit cards and debit cards. So, let’s see if these types of payments are safe when ordering products (or even digital items) on amazon.
Credit Cards vs Debit Cards When Purchasing on Amazon
Personally, I prefer to use my credit card when I shop online because it comes with protection against fraud and a zero-liability policy. This means I don’t have to pay for any purchases I did not make.
Please Note: Make sure to look up your debit or credit card provider’s liability policy as it can vary.
Use the American Express Card online or off, and you won’t be held responsible for any fraudulent charges, as long as you’ve taken reasonable care to protect your account details, PIN and any device on which you have added your account information. Notify us at once if your Card or eligible device is lost or stolen, or you suspect it is being used without your permission.American Express
Visa’s Zero Liability Policy* is our guarantee that you won’t be held responsible for unauthorized charges made with your account or account information. You’re protected if your Visa credit or debit card is lost, stolen or fraudulently used, online or offline.Visa
If someone steals your Discover card account information, remember that our $0 Fraud Liability Guarantee means you are never responsible for unauthorized transactions on your Discover card account.Discover
Have peace of mind knowing that the financial institution that issued your Mastercard won’t hold you responsible for unauthorized transactions. As a Mastercard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions.Mastercard
My opinion is that debit cards usually should not be used to shop online. There are two reasons why I think this way:
- You’re not as protected against fraud when you use a debit card as compared to a credit card. And getting that money back into your bank account can be a slow process.
- If somebody uses your debit card number to make fraudulent purchases, the money will be taken directly out of your bank account. That means you might get stuck without being able to pay for expenses like food or rent for a while.
I’m not saying it’s not safe to buy things on Amazon with a debit card. All I’m saying is that I like to have that extra backup, just in case.
Storing Your Personal Information on Amazon
When you’re about to make your first purchase on Amazon, you have the option to store your personal information (like credit card number, address, etc.) in your Amazon account. Many people store their information in their Amazon account because it makes it easier and faster to order items the next time you visit Amazon.com.
Again, this is totally OPTIONAL and you DO NOT have to keep your credit card information stored in your account.
However, if you do choose to store your credit card information, SSL encrypts your personal information as it’s entered and keeps it protected.
If you’re a little worried to store your info, then you can just opt to not store your information on Amazon. The only thing is that you’ll have to fill out your information again next purchase (which is no biggie, really).
If just the thought of using a credit or debit card online scares you, don’t worry! The next section was written for you.
Buy From Amazon with Gift Cards
If you’re still uncertain about ordering items from Amazon using a credit or debit card, or you simply don’t have one of these cards, there’s another popular and safe option:
Amazon gift cards! (The link will bring you to Amazon’s gift card page and you’ll be able to find participating retail stores that sell Amazon’s gift cards).
Is It Safe to Buy From Third-Party Sellers on Amazon?
What Is a Third-Party Seller on Amazon?
Third-party sellers are individuals or businesses that sell items using Amazon’s website, but they do not directly work for the Amazon. These sellers are in charge of packaging and shipping orders. They’re also responsible for customer services, such as giving refunds and accepting returns.
Ordering Products From an Amazon Third-Party Seller
Ordering from a third-party seller is the same as ordering an item directly from Amazon.
Amazon will transfer your payment to the third-party seller. However, the seller will NEVER get any of your financial information.
Keep Your Personal and Financial Information Safe
Never give your credit or debit card information directly to the seller.
If a seller asks you to send money or a card number directly to them via email or some other messaging system, do not place the order. Contact Amazon as soon as you can to report this.
Which Third-Party Sellers Are Safe to Buy From?
Customers can review third-party sellers by leaving a 1 to a 5-star rating and leaving a comment about their experience. Reading these customer reviews will help you figure out which sellers you can trust.
If you have any questions for a third-party seller:
- Go to the product page of the item you’re interested in purchasing.
- Click on the seller’s username.
- Click on “Contact the Seller”.
This is a great way to see how the seller treats customers BEFORE you even buy from them!
Can You Get Scammed on Amazon?
Some sellers may actually scam you by paying other people to write fake customer reviews for their products on Amazon. Or some sellers might sell their items at a discounted price in exchange for a positive review.
In order to protect buyers from fake customer reviews, Amazon marks some reviews with “Amazon Verified Purchase”. These reviews have been verified that the person writing the review purchased the product by using the website and didn’t receive the product at a discounted price.
If a review isn’t marked with “Amazon Verified Purchase”, it doesn’t mean it’s worthless or fake. It just means that Amazon can’t confirm that the reviewer actually bought the item on the website or the customer bought the item at a discounted price not offered to other customers.
How Do You File a Complaint?
If you have a problem with a third-party seller, and you can’t resolve the issue by contacting them, Amazon’s A-to-Z Guarantee is there to protect you!
Under the A-to-z Guarantee, the condition of your purchased item and its delivery are guaranteed.
Should I Buy Items Directly From Amazon.com?
It’s all a matter of preference. I personally prefer to get items directly from Amazon because I already know that I can trust them. But one of my friends prefers to buy items from third-party sellers (after a lot of research) because she says she finds better deals. So, it’s all up to you.
If you’re like me, and you prefer to buy directly from Amazon, all you need to do is look for “Ships from and sold by Amazon” or “Sold by [third party seller’s name] and Fulfilled by Amazon” on any product description page.
“Fulfilled by Amazon” (FBA) is a service Amazon offers to sellers that lets them store their products in one of Amazon’s fulfillment centers. Once a product sells, Amazon is in charge of packaging, shipping, and providing customer service.
To see Amazon-only products, select the “Amazon.com” option. On a desktop, this option is usually to the left of the screen when you’re searching for a product (under the “Seller” category). If you don’t see this option, it usually means your search is too broad. As you narrow down on your search, this option will usually show up.
Learn more about what “Fulfilled by Amazon” means by watching the video below.
Conclusion: Is It Safe To Purchase Items From Amazon?
In my opinion, and the opinion of most of my friends and family who love to shop online, Amazon can be a greatly useful and safe site to purchase products from (just make sure to check out the third-party sellers’ verified reviews thoroughly).
I believe that this site’s excellent customer service, speedy shipping, and good return policy are what made Amazon grow to be as big as they are today.
Plus the deals you can find on this site are absolutely amazing.
Compared to other e-commerce sites I’ve dealt with in the past, I also find Amazon to be the fastest when it comes to replying to my emails. And they really seem to want to work with me to resolve any problems I have with their site or products.
And last but not least…
What I find VERY impressive about Amazon is how dependable they are during the holiday season.
Even though Christmas is the busiest time of year for most e-commerce sites, Amazon is still able to keep up with the massive number of orders that come in. This is something other sites sometimes struggle with.
Overall, this site has always surpassed my expectations.
Video: Shop Safely with Amazon.com
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